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[Jen]

neutral:
I made payment for jpop pink synthetic mohair wig on Feb 24 2009, 05:29 PM.
On Mar 5 2009, 08:32 PM I had not received the item so I asked whether it had been shipped.
On Mar 7 2009, 12:46 PM she replied and said it was packaged and ready to be shipped.
On Mar 16 2009, 05:50 PM I still had not received the package or a ship date, so I asked again whether it had been shipped to me. After no reply, I sent another message on Mar 26 2009, 08:43 PM asking about whether it had been shipped.
Mar 27 2009, 10:45 AM I asked again, and then opened an inquiry at paypal.
March 29, I escalated the inquiry to a dispute for a refund and received it in full.