12-30-2010, 01:34 AM
-2 (Negatives)
Highly disappointed. Did 2 splits, where I was to receive ALL stock and accessories. Although she kept in perfect contact BEFORE the sale and shipped the splits quickly, the packaged arrived missing Sooni's pants and Tiphona's shoes & bag. Each set was sealed neatly in a zip lock bag and there was ZERO damage to the padded shipping envelopes so it does appear that these stock pieces were never shipped.
She took 4 days to reply to my PM asking about the missing pieces and seemed surprised and sorry and promised to double check the boxes and dolls for the missing pieces. No more communication from her until 10 days later after more PMs from me, she replied again apologizing and was not able to find the pieces and did offer a refund for the missing stock pieces.
She read my reply agreeing to the partial refund but NO reply or refund after reading my PM.
That was the last time she contacted me (11/29, today is 12/29).
No refund and I am left with missing stock pieces.
I do NOT recommend this seller as she does not follow through with her sales/splits and has slow or no communication post-sale.
Highly disappointed. Did 2 splits, where I was to receive ALL stock and accessories. Although she kept in perfect contact BEFORE the sale and shipped the splits quickly, the packaged arrived missing Sooni's pants and Tiphona's shoes & bag. Each set was sealed neatly in a zip lock bag and there was ZERO damage to the padded shipping envelopes so it does appear that these stock pieces were never shipped.
She took 4 days to reply to my PM asking about the missing pieces and seemed surprised and sorry and promised to double check the boxes and dolls for the missing pieces. No more communication from her until 10 days later after more PMs from me, she replied again apologizing and was not able to find the pieces and did offer a refund for the missing stock pieces.
She read my reply agreeing to the partial refund but NO reply or refund after reading my PM.
That was the last time she contacted me (11/29, today is 12/29).
No refund and I am left with missing stock pieces.
I do NOT recommend this seller as she does not follow through with her sales/splits and has slow or no communication post-sale.
