02-21-2011, 03:30 PM
If it was paypal you can claim the whole amount back as well, I think. You will lose out shipping the doll back though. That sucks. Personally I think they're lying... The difference between NRFB and MIB is pretty obvious, and I'm inclined to think she'd notice even if she had her in box the whole time. If you're happy with the partial refund, then I'd still leave a neutral. People have a right to know about the transaction, and hopefully it'll deter her from being dishonest in future.