Yeah, they were really good -- I got answers within a few hours to my initial inquiries. I asked for a faceup photo for the in-stock Annie they advertised, & they sent it next day. The only glitch was them forgetting to ship & needing to be reminded.
They were on holiday recently for Chinese New Year, but that was a while ago. They might still be wading through a backlog of mail. They shipped out a big batch of orders last week (?) so maybe they're still playing catchup. I saw someone comment somewhere once, that they had better luck sending only one question at a time, which sounds kinda silly, but the gist of it was they will only reply once they can answer all your questions, rather than leaving some unanswered and looking careless.
You could try again with a reminder e-mail and maybe just 1 or 2 most important questions?
(Who do you like??? Is it one of the clearance/in stock ones? If it's one of the 40% off ones on the main page, don't panic; the 40%-off is pretty much a perpetual sale. Some months it's 30.)
They were on holiday recently for Chinese New Year, but that was a while ago. They might still be wading through a backlog of mail. They shipped out a big batch of orders last week (?) so maybe they're still playing catchup. I saw someone comment somewhere once, that they had better luck sending only one question at a time, which sounds kinda silly, but the gist of it was they will only reply once they can answer all your questions, rather than leaving some unanswered and looking careless.
You could try again with a reminder e-mail and maybe just 1 or 2 most important questions?
(Who do you like??? Is it one of the clearance/in stock ones? If it's one of the 40% off ones on the main page, don't panic; the 40%-off is pretty much a perpetual sale. Some months it's 30.)